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Get answer of your queries regarding frauds

If you have been scammed or feel like you have been scammed report immediately to your local police. If you have use IME to send money then you can report the incident at our customer care at 01-4217600 or email us:

  • A person you do not know requests that you transfer money to them.
  • Someone asks you to deposit a check they have given you, and then send a portion of the funds to them.
  •  If something appears to be too good to be true, it most likely is. Do not fall for internet ads, newspaper ads that pitch product and services that are too good to be true.
  • A person pretending to be a friend or family member contacts you and claims to be in a crisis, urging you to send them money immediately.
  • Someone tells you that you have won a prize or contest that you do not recall participating in, and asks you to transfer money to cover fees, taxes, or customs.


Everyone is potentially vulnerable to scams. Fraudsters do not discriminate in their targets and may target anyone, regardless of their age, gender, or background. They often seek out individuals who may be unaware of a scam, trusting of others, or perceived as more vulnerable in some way.

Yes, it is safe and secure to send money via IME. However, when you are unsure of the identity of the recipient, there is a risk in transferring money as it is similar to sending cash. Once the money has been sent, it is typically not recoverable, similar to how physical cash cannot be retrieved once it has been given away.

Never share your OPT/PIN/Password with anybody you don't trust your money with. Sharing this information can lead to unauthorized access to your agent web portal/wallet/bank account that can result in financial loss.

Online gambling is illegal in Nepal and has legal consequences. It is best to avoid using these sites.